Privacy Policy

At EcoScential™, your privacy matters. We collect only the personal information needed to process your order, improve your experience, and share relevant content through ads and email — with full transparency.

This may include your name, email, shipping address, and how you interact with our site (via cookies and pixels). We may share this information with trusted third-party partners for services like advertising, analytics, and email communication. We never sell your data in the traditional sense, and only work with partners who value privacy.

Depending on your location, you may have rights to access, delete, or opt-out of the sale/sharing of your data. If you'd like to exercise these rights, contact us at customersupport@ecoscential.com or use your browser’s Global Privacy Control settings.

Return Policy

We’re confident you’ll love EcoScential™, but if something isn’t right, we’ve got you.

For hygiene reasons, we can't accept used or opened products. If your item arrives damaged, defective, or incorrect, contact us within 7 days and we’ll take care of it.

We review refund requests case by case. If there’s a problem with your order, email us and we’ll make it right.

Wrong item? We’ll send the correct one, no extra cost.

Need Help?

Email us at customersupport@ecoscential.com for any privacy or return questions.